The Process Architecture of the Insurance Business

Lech Gąsiorkiewicz

doi:doi:10.11648/j.jbed.20190402.12

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The Process Architecture of the Insurance Business

Lech Gąsiorkiewicz

Published in Journal of Business and Economic Development (Volume 4, Issue 2)

Received: 14 May 2019 Accepted: 15 June 2019 Published: 26 June 2019

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Abstract

The insurance business has for years constituted both a foundation and an important component of economic activity. Its significance in the conditions of the increasingly complicated and dynamically changing circumstances of economic behavior is steadily growing, generating new problems and setting up new challenges. One of these challenges is to meet the growing requirements and expectations of customers. This requires the efficient management of insurance companies, which in turn means the necessity of reaching for modern management ideas, primarily as related to the concept of process management and the tools related to it. In practice, you can meet two concepts, process management and management of processes. Process management is a broader term consistent with the concept of a process approach, because management of processes refers to selected processes and takes place also in organizations based on a functional approach. Process management is management in accordance with process orientation and process approach. The starting point for the implementation of process management as well as management of process is the identification of processes, a description of their structure and mutual relations. The article presents the concept of the process architecture of insurance activity (distinguishing management processes, basic processes and auxiliary processes), description of basic processes structure by management levels (strategic and operational) and presentations of relations between basic processes and other processes carried out in insurance companies.

Published in	Journal of Business and Economic Development (Volume 4, Issue 2)
DOI	10.11648/j.jbed.20190402.12
Page(s)	44-52
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2019. Published by Science Publishing Group

Keywords

Process, Management of Processes, Process Management, Process Architecture of Insurance Activity, Process Structure, Relationships Between Processes

References

[1]	Trocki M. (2014), Project organization. PWE, Warsaw.
[2]	Kruk M. (2018), Cost management in insurance companies from a procedural point of view. Faculty of Management, Warsaw University of Technology.
[3]	Hallerbach A., Bauer T., Reichert M. (2008), Managing process variants in the proces life cycle. Proceedings of the Tenth International Conference on Enterprise Information Systems (ICEIS), Barcelona, T. 2.
[4]	Dumas M., La Rosa M., Mendling J., Reijers H. (2013), Fundamentals of Business Process Management. Springer, Berlin.
[5]	Verma N. (2009), Business Process Management: Profiting from Process. Global India, New Delhi.
[6]	Houy C., Fettke P., Loos P. (2010), Empirical research in Business Process Mmanagement. Analysis of an emerging field of research. Business Process Management Journal Vol. 16, No. 4.
[7]	Rummler G. A., Brache A. P. (2000), Raising the effectiveness of an organization. PWE, Warsaw.
[8]	Gąsiorkiewicz L. (2014), The decomposition process of insurance operations. Foundations of Management, Vol. 6, No. 1.
[9]	Burlton R. (2019), Essentials of Business Architecture: The Business Architecture Concept Model: Strategic Context Phase. https://www.bptrends.com/essentials-of-business-architecture-the-business-architecture-concept-model-strategic-context-phase/.
[10]	Fleaca E., Fleaca B. (2016), The Business Process Management Map. An Effective Means for Mmanaging the Enterprise Value Chain. Procedia Technology. No. 22.

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APA Style

Lech Gąsiorkiewicz. (2019). The Process Architecture of the Insurance Business. Journal of Business and Economic Development, 4(2), 44-52. https://doi.org/10.11648/j.jbed.20190402.12

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ACS Style

Lech Gąsiorkiewicz. The Process Architecture of the Insurance Business. J. Bus. Econ. Dev. 2019, 4(2), 44-52. doi: 10.11648/j.jbed.20190402.12

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AMA Style

Lech Gąsiorkiewicz. The Process Architecture of the Insurance Business. J Bus Econ Dev. 2019;4(2):44-52. doi: 10.11648/j.jbed.20190402.12

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@article{10.11648/j.jbed.20190402.12,
  author = {Lech Gąsiorkiewicz},
  title = {The Process Architecture of the Insurance Business},
  journal = {Journal of Business and Economic Development},
  volume = {4},
  number = {2},
  pages = {44-52},
  doi = {10.11648/j.jbed.20190402.12},
  url = {https://doi.org/10.11648/j.jbed.20190402.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jbed.20190402.12},
  abstract = {The insurance business has for years constituted both a foundation and an important component of economic activity. Its significance in the conditions of the increasingly complicated and dynamically changing circumstances of economic behavior is steadily growing, generating new problems and setting up new challenges. One of these challenges is to meet the growing requirements and expectations of customers. This requires the efficient management of insurance companies, which in turn means the necessity of reaching for modern management ideas, primarily as related to the concept of process management and the tools related to it. In practice, you can meet two concepts, process management and management of processes. Process management is a broader term consistent with the concept of a process approach, because management of processes refers to selected processes and takes place also in organizations based on a functional approach. Process management is management in accordance with process orientation and process approach. The starting point for the implementation of process management as well as management of process is the identification of processes, a description of their structure and mutual relations. The article presents the concept of the process architecture of insurance activity (distinguishing management processes, basic processes and auxiliary processes), description of basic processes structure by management levels (strategic and operational) and presentations of relations between basic processes and other processes carried out in insurance companies.},
 year = {2019}
}

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TY  - JOUR
T1  - The Process Architecture of the Insurance Business
AU  - Lech Gąsiorkiewicz
Y1  - 2019/06/26
PY  - 2019
N1  - https://doi.org/10.11648/j.jbed.20190402.12
DO  - 10.11648/j.jbed.20190402.12
T2  - Journal of Business and Economic Development
JF  - Journal of Business and Economic Development
JO  - Journal of Business and Economic Development
SP  - 44
EP  - 52
PB  - Science Publishing Group
SN  - 2637-3874
UR  - https://doi.org/10.11648/j.jbed.20190402.12
AB  - The insurance business has for years constituted both a foundation and an important component of economic activity. Its significance in the conditions of the increasingly complicated and dynamically changing circumstances of economic behavior is steadily growing, generating new problems and setting up new challenges. One of these challenges is to meet the growing requirements and expectations of customers. This requires the efficient management of insurance companies, which in turn means the necessity of reaching for modern management ideas, primarily as related to the concept of process management and the tools related to it. In practice, you can meet two concepts, process management and management of processes. Process management is a broader term consistent with the concept of a process approach, because management of processes refers to selected processes and takes place also in organizations based on a functional approach. Process management is management in accordance with process orientation and process approach. The starting point for the implementation of process management as well as management of process is the identification of processes, a description of their structure and mutual relations. The article presents the concept of the process architecture of insurance activity (distinguishing management processes, basic processes and auxiliary processes), description of basic processes structure by management levels (strategic and operational) and presentations of relations between basic processes and other processes carried out in insurance companies.
VL  - 4
IS  - 2
ER  -

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Lech Gąsiorkiewicz

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Plain Text BibTeX RIS

APA Style

Lech Gąsiorkiewicz. (2019). The Process Architecture of the Insurance Business. Journal of Business and Economic Development, 4(2), 44-52. https://doi.org/10.11648/j.jbed.20190402.12

Copy | Download

ACS Style

Lech Gąsiorkiewicz. The Process Architecture of the Insurance Business. J. Bus. Econ. Dev. 2019, 4(2), 44-52. doi: 10.11648/j.jbed.20190402.12

Copy | Download

AMA Style

Lech Gąsiorkiewicz. The Process Architecture of the Insurance Business. J Bus Econ Dev. 2019;4(2):44-52. doi: 10.11648/j.jbed.20190402.12

Copy | Download

@article{10.11648/j.jbed.20190402.12,
  author = {Lech Gąsiorkiewicz},
  title = {The Process Architecture of the Insurance Business},
  journal = {Journal of Business and Economic Development},
  volume = {4},
  number = {2},
  pages = {44-52},
  doi = {10.11648/j.jbed.20190402.12},
  url = {https://doi.org/10.11648/j.jbed.20190402.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jbed.20190402.12},
  abstract = {The insurance business has for years constituted both a foundation and an important component of economic activity. Its significance in the conditions of the increasingly complicated and dynamically changing circumstances of economic behavior is steadily growing, generating new problems and setting up new challenges. One of these challenges is to meet the growing requirements and expectations of customers. This requires the efficient management of insurance companies, which in turn means the necessity of reaching for modern management ideas, primarily as related to the concept of process management and the tools related to it. In practice, you can meet two concepts, process management and management of processes. Process management is a broader term consistent with the concept of a process approach, because management of processes refers to selected processes and takes place also in organizations based on a functional approach. Process management is management in accordance with process orientation and process approach. The starting point for the implementation of process management as well as management of process is the identification of processes, a description of their structure and mutual relations. The article presents the concept of the process architecture of insurance activity (distinguishing management processes, basic processes and auxiliary processes), description of basic processes structure by management levels (strategic and operational) and presentations of relations between basic processes and other processes carried out in insurance companies.},
 year = {2019}
}

Copy | Download

TY  - JOUR
T1  - The Process Architecture of the Insurance Business
AU  - Lech Gąsiorkiewicz
Y1  - 2019/06/26
PY  - 2019
N1  - https://doi.org/10.11648/j.jbed.20190402.12
DO  - 10.11648/j.jbed.20190402.12
T2  - Journal of Business and Economic Development
JF  - Journal of Business and Economic Development
JO  - Journal of Business and Economic Development
SP  - 44
EP  - 52
PB  - Science Publishing Group
SN  - 2637-3874
UR  - https://doi.org/10.11648/j.jbed.20190402.12
AB  - The insurance business has for years constituted both a foundation and an important component of economic activity. Its significance in the conditions of the increasingly complicated and dynamically changing circumstances of economic behavior is steadily growing, generating new problems and setting up new challenges. One of these challenges is to meet the growing requirements and expectations of customers. This requires the efficient management of insurance companies, which in turn means the necessity of reaching for modern management ideas, primarily as related to the concept of process management and the tools related to it. In practice, you can meet two concepts, process management and management of processes. Process management is a broader term consistent with the concept of a process approach, because management of processes refers to selected processes and takes place also in organizations based on a functional approach. Process management is management in accordance with process orientation and process approach. The starting point for the implementation of process management as well as management of process is the identification of processes, a description of their structure and mutual relations. The article presents the concept of the process architecture of insurance activity (distinguishing management processes, basic processes and auxiliary processes), description of basic processes structure by management levels (strategic and operational) and presentations of relations between basic processes and other processes carried out in insurance companies.
VL  - 4
IS  - 2
ER  -

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